Q: What are your business hours?A:Our business hours are 24/7

Q: How can I contact you?A:You can reach us by email at letsfreakingghost@gmail.com We also have live chat available on our website during business hours.

Q: Do you ship internationally?
A: Yes, we offer international shipping to most countries. Please check our shipping policy for more details on shipping fees and delivery times.

Q: How can I track my order?
A: Once your order has shipped, you will receive a tracking number via email. You can track your order on our website or through the carrier’s tracking page.

Q: What should I do if my order is delayed?
A: If your order is delayed, please contact us with your order number, and we will investigate the issue. We will update you as soon as possible.

Q: What is your return policy?
A: We accept returns within 30 days of purchase. Items must be unused, in original packaging, and with a receipt. Please visit our Returns page for more details on how to process your return.

Q: How long will it take to get my refund?

A: Refunds typically take 7-10 business days to process after we receive your returned item. Your refund will be issued to the original payment method.

Q: Can I exchange my item?
A: Yes, we offer exchanges for items that are returned within 30 days. Please contact us for further instructions on how to proceed with an exchange.

Q: Are your products eco-friendly?
A: Yes, we are committed to sustainability. Many of our products are made with eco-friendly materials, and we are continuously working towards reducing our environmental footprint. Please check individual product pages for more details.

Q: Do you offer warranties on your products?
A: Yes, most of our products come with a warranty. The duration and terms of the warranty depend on the specific product. Please refer to the warranty information on the product page for more details.

Q: Can I customize a product?
A: Yes, we offer customization options for certain products. You can choose the customization options on the product page or contact our customer service team for assistance.

Q: Do I need an account to place an order?
A: You do not need an account to place an order. However, creating an account will allow you to track your orders, save your preferences, and enjoy faster checkout on future purchases.

Q: What payment methods do you accept?
A: We accept major credit cards, PayPal, and other secure payment methods like Apple Pay and Google Pay. You can choose your preferred payment option during checkout.

Q: Can I change or cancel my order after placing it?
A: Once an order is placed, it is processed immediately to ensure quick delivery. If you need to make changes, please contact us as soon as possible, and we will do our best to assist you. Unfortunately, we cannot guarantee changes or cancellations once an order is in process.

Q: Is my payment information secure?
A: Yes, we use encryption and secure payment gateways to protect your payment information. We take your privacy and security seriously.

Q: How do you handle my personal information?
A: We respect your privacy. Your personal information is only used to process orders and improve your experience with us. For more details, please review our Privacy Policy.